COMPANY POLICY

ONLINE PRIVACY POLICY AGREEMENT

Alpha One Protection LLC is committed to keeping any and all personal information collected of those individuals that visit our website and make use of our online facilities and services accurate, confidential, secure and private. Our privacy policy has been designed and created to ensure those affiliated with Alpha One Protection LLC of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards.

THEREFORE, this Privacy Policy Agreement shall apply to Alpha One Protection LLC, and thus it shall govern any and all data collection and usage thereof ALPHAONEPROTECTION.COM.

Through the use of you are herein consenting to the following data procedures expressed within this agreement.

Collection of Information

It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.

Use of Information Collected

Alpha One Protection LLC may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, Alpha One Protection LLC may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from ALPHAONEPROTECTION.COM.

Alpha One Protection LLC may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:

Remain in conformance with any decrees, laws and/or statues or in an effort to comply with any process which may be served upon Alpha One Protection LLC and/or our website;

Maintain, safeguard and/or preserve all the rights and/or property of Alpha One Protection LLC;

Perform under demanding conditions in an effort to safe guard the personal safety of user of Alpha One Protection LLC and/or the general public
Alpha One Protection LLC does not sell or rent personally or non-personally identifiable information to third parties.

Unsubscribe or Opt-Out

All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to SUPPORT@ALPHAONEPROTECTION.COM. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.

Links to Other Web Sites

Our website does contain links to affiliate and other websites. Alpha One Protection LLC does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.

SECURITY

Alpha One Protection LLC shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

Changes to Privacy Policy Agreement

Alpha One Protection LLC reserves the right to update and/or change the terms of our privacy policy, and as such we will post those change to our website homepage at ALPHAONEPROTECTION.COM, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

Acceptance of Terms

Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.
This site is not intended for or directed to persons under 18 years of age.  Alpha One Protection LLC does not sell products to persons under age 18.  By registering with this web site, providing any information or purchasing products from Alpha One Projection LLC, you represent that you are 18 years old or older.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email or mailing address.

Email: SUPPORT@ALPHAONEPROTECTION.COM

Mailing Address:

Alpha One Protection LLC
3182 Campus Drive #164
San Mateo, CA 94403

How the Strike-Through Price is Determined

A product’s strike-through price is a comparison price based on one of the following:

  • The vendor or manufacturer’s suggested retail price or listed price
  • The price at which another retailer has offered the item
  • A comparative unit price
  • A previously listed price

SHIPPING POLICY

Alpha One Protection LLC ships using FedEx, USPS and UPS.  We strive to ship your order in the most efficient and cost effective manner possible.  Due to the size and weight of the products, your order may ship in multiple boxes.  You will be notified of the number of boxes shipped in your order.  In some instances, products may ship from different locations and arrive separately. A tracking number(s) will be emailed to you when your order has shipped.  Ground transportation is the default method of shipping for the 48 contiguous states.  Orders are generally processed the same day to 2 business days depending on when we received your order and whether their is high demand.  Transit time is between 1 to 5 business days.  Items being delivered to Alaska or Hawaii may take longer.  Carriers restrictions may prevent some items from being deliverable to destinations within Alaska or Hawaii.  We may not be able to ship some orders because of distance or cost.

Undeliverable or refused orders returned to us will be refunded minus any shipping fee charged by the carrier.  We are not responsible if you enter an incorrect shipping address that results in the order being lost.

You should inspect the shipment and note any damage or missing boxes prior to signing the delivery receipt from the shipping carrier. You have up to 3 business days after the shipment is delivered to notify us of any damage to the product(s) or missing items from the order so that a claim can filed with the carrier. Keep all packaging material and the box(es) in case the carrier wants to inspect the condition of the package.

RETURN POLICY

You have 7 days from the date the product was delivered to your address to return any new, unopened, undamaged product unless the product was marked “Final Sale” at time of purchase.  You must notify us with the reason for the return at SUPPORT@ALPHAONEPROTECTION.COM prior to returning the product.  The purchase price will be refunded minus our shipping cost and a 10% restocking fee within 5 business days of receiving an approved return.  If the product being returned is part of a package, the credit will be prorated according to the sale prices at the time of sale. Due to potential product liability, we will not accept returns if the packaging has been opened, defaced or not in its original condition.  We will return the items to you.  If you reject the return shipment, Alpha One Protection LLC reserves the right to withhold the credit up to the full purchase price of the product.

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